Frequently Asked Questions
Curiosity is a core value of our program: No question is too silly or small.
How do I enroll to each programs?
Simply click the ‘Sign up’ button on each program page. If the page says ‘Coming Soon,’ just be a little bit patient; our programs will be ready soon.
What should I bring to class?
For “Safety Skills for Kids”, your kids should come to practice in play clothes, closed-toe shoes, and a water bottle. Our coaches will provide all equipment.
For STEM class, we provide all the materials—just bring your curiosity and don’t worry about your clothes getting dirty because science is colorful! 😊
What is your refund policy?
ENKIDS Refund Policy: We understand that parents may have concerns if their children do not enjoy our STEM or workout programs. However, please be aware that we do not offer refunds within 3 business days before the programs are scheduled to start. This policy is in place because we invest significant resources in preparing materials for each child participating in our STEM and workout classes. These materials are essential for delivering a high-quality and engaging experience for every participant. We encourage parents to reach out to us (Email to info@enkids.org)with any concerns or feedback during the program to ensure the best possible experience for their children.
However, We understand that unforeseen circumstances may arise, leading to children missing some classes in our STEM or workout programs. In such cases, we encourage parents to inform us as soon as possible (Email to info@enkids.org). There are two options available:
- Transfer Enrollment: Parents can transfer the enrollment to a friend or family member who would like to participate in the remaining classes. Please notify us of the transfer details, including the new participant’s name and contact information.
- Discount Code: Alternatively, if parents prefer to keep the enrollment for their child but cannot attend some classes, we can provide a discount code that can be used for our next STEM or workout session. This discount code will help offset the cost of missed classes and encourage continued participation in our programs.
Please note that both options are subject to availability and program-specific terms and conditions. We strive to accommodate our participants’ needs and ensure a positive experience for everyone involved.
Do you reschedule class for weather?
We believe that as long as your child is dressed appropriately for the class, they will enjoy themselves and benefit from our outdoor program. ENKIDS celebrates all the weather Idaho has to offer and believes in the researched benefits of outdoor activity. In fact, studies have shown that being active outdoors reduces the impact of stress and anxiety. Additionally, resilience is a skill that we focus on in our program, and by immersing children in outdoor activities in all seasons and weather conditions, they learn to push themselves through obstacles and cultivate a growth mindset. With that in mind, the health and safety of our students are our first priorities. Before each class, we will assess the weather conditions, and if we feel it is unsafe or too uncomfortable to be outside (due to rain, high winds, extreme cold, lightning), we will reschedule the class and alert all parents in a timely manner.
Does ENKIDS provide private event such as private STEM / Self-Defense lessons or a Birthday Party?
Yes, we do offer private events such as private STEM or fitness lessons, as well as birthday parties. We’re here to make your special occasions both educational and enjoyable. Feel free to reach out to us for more information on how we can customize an event just for you.