Frequently Asked Questions
Curiosity is a core value of our program: No question is too silly or small.
How do I enroll to each programs?
Simply click the ‘Enroll’ button on each program page. If the page says ‘Coming Soon,’ just be a little bit patient; our programs will be ready soon.
For each school’s own after-school programs, click the ‘Choose Your School’ button at the top of the front page. Then, you can search for after-school programs at your own school.
What should I bring to class?
For Enkids Energy, your kids should come to practice in play clothes, closed-toe shoes, hat/gloves/jackets if needed, and a water bottle. Our coaches will provide all equipment.
For STEM class, we will provide all the material, just bring your curiosity 🙂
What if I am going to be absent from a class?
If you anticipate being absent from a class, don’t worry! For Enkids Energy, we offer both after-school and weekend classes, and you are welcome to make up any missed sessions during your registered period. Please refer to the schedule on our website to find a suitable make-up class (weekday or weekend). Feel free to reach out to info@enkids.org for assistance or to verify if there are any last-minute changes to the schedule.
For the Enkids STEM after-school program, email info@enkids.org to receive a special discount coupon that you can use for the next session.
What is your refund policy?
ENKIDS Refund Policy: We understand that parents may have concerns if their children do not enjoy our STEM or workout programs. However, please be aware that we do not offer refunds within 3 business days before the programs are scheduled to start. This policy is in place because we invest significant resources in preparing materials for each child participating in our STEM and workout classes. These materials are essential for delivering a high-quality and engaging experience for every participant. We encourage parents to reach out to us (Email to info@enkids.org)with any concerns or feedback during the program to ensure the best possible experience for their children.
However, We understand that unforeseen circumstances may arise, leading to children missing some classes in our STEM or workout programs. In such cases, we encourage parents to inform us as soon as possible (Email to info@enkids.org). There are two options available:
- Transfer Enrollment: Parents can transfer the enrollment to a friend or family member who would like to participate in the remaining classes. Please notify us of the transfer details, including the new participant’s name and contact information.
- Discount Code: Alternatively, if parents prefer to keep the enrollment for their child but cannot attend some classes, we can provide a discount code that can be used for our next STEM or workout session. This discount code will help offset the cost of missed classes and encourage continued participation in our programs.
Please note that both options are subject to availability and program-specific terms and conditions. We strive to accommodate our participants’ needs and ensure a positive experience for everyone involved.
Do you reschedule class for weather?
We believe that as long as your child is dressed appropriately for the class, they will enjoy themselves and benefit from our outdoor program. ENKIDS celebrates all the weather Idaho has to offer and believes in the researched benefits of outdoor activity. In fact, studies have shown that being active outdoors reduces the impact of stress and anxiety. Additionally, resilience is a skill that we focus on in our program, and by immersing children in outdoor activities in all seasons and weather conditions, they learn to push themselves through obstacles and cultivate a growth mindset. With that in mind, the health and safety of our students are our first priorities. Before each class, we will assess the weather conditions, and if we feel it is unsafe or too uncomfortable to be outside (due to rain, high winds, extreme cold, lightning), we will reschedule the class and alert all parents in a timely manner.
What if I can not find our school?
If you can’t find your school on our website, don’t worry, you’re not lost in the digital wilderness! It just means we haven’t set up camp there yet. But fear not, we’re on a mission to connect with as many schools as humanly possible. In the meantime, why not email “info@enkids.org” drop us a message? We’ll do our best to expedite our journey to your educational haven faster than you can say ‘ABCs’ 🙂
Does ENKIDS provide private event such as private STEM / Fitness lessons or a Birthday Party?
Yes, we do offer private events such as private STEM or fitness lessons, as well as birthday parties. We’re here to make your special occasions both educational and enjoyable. Feel free to reach out to us for more information on how we can customize an event just for you.
For after school programs, do parents need to pick up their children then take them to the programs?
Nope, we’ve got a secret teleportation service. Just kidding! We’ve got it covered – no parental shuttle service required. We’ll take care of the transportation magic for you.